HISO MUSIC ENTERTAINMENT - Studio Policies, Terms & Conditions
HISO Music Entertainment is a professional audio recording facility, photography/videography studio, music talent agency, broadcasting network DJ servicer, and Model Talent Agency. Customer Service and satisfaction are our top priority. The following policies insure that all sessions are conducted in the most professional manner while providing our client a creative and comfortable environment.
PAYMENT/REQUESTING TIME SLOT
A full payment is needed in advance of your session will guarantee the time slot you request. Without a payment, if someone else wants the same time slot and offers a deposit, it will go to them. Payments can be taken online, and in person.
Sessions are booked at the rates published by the studio (subject to change) unless other rates have been negotiated. There is a 1 hour minimum. Time will be billed in hour increments. Sessions that run longer than the original scheduled time will be booked at the published rate assuming the studio is available. Lockout sessions are based on 8-hour days. Additional time will be charged at our standard hourly rate.
FAILURE TO SHOW/RESCHEDULING FEE
Failure to show is considered a forfeiture of service. Company may extend an opportunity to reschedule however this is a courtesy and will be determined on a case by case basis. Rescheduling fee is $40 if less than one weeks notice.
It is recommended that new clients tour the studio prior to their first session. During this time we can discuss the parameters of your session and make a plan to ensure everything runs smoothly.
START/END AND SESSION TIMES
The session clock begins and ends at the scheduled time that both parties agree upon. If the session goes over by ten minutes it is considered another hour of service at going rate. If you are late for any reason, you will be charged from the scheduled session start time, with no exceptions. Please call if you are going to be late! Set up time will be billed at regular studio rates unless other arrangements are agreed to. This includes load-in and instrument setup, microphone placement, level setting, media transfer, etc.
Unforeseen problems can happen; If session downtime occurs at the fault of the studio’s equipment, that time will be added to your session.The studio’s liability shall be limited strictly to the studio time of the booked session and clients agree to hold HISO Music harmless from any damages from such downtime.
You are responsible for all monies due to the studio and shall make payment to the studio with cash or credit card. No media will be turned over to you until full payment is made for that day. Clients will be charged a $25.00 service fee if Client’s account is not paid in full by the completion of each session. Clients will also be responsible for all legal, attorney and collection fees, if required for payment. If an account is not paid in full, immediate collection and legal action will be taken. Clients will also accrue a 1.5% interest charge per month until it is paid in full. Receipt of recording media from Studio to Client is acknowledgement between both parties that the quality of all services rendered by HISO Music Studios is satisfactory to Client and shall release HISO Music Studios from any and all liability regarding services rendered.
Session media will only be released when full payment for the session is received. Once session media has been turned over to the client HISO Music Studios is no longer expected to maintain a backup copy of the session unless other arrangements have been made in writing. We recommend that each client make a back-up copy of the sessions immediately. Session materials left beyond 30 days due to nonpayment become the property of HISO Music Studios. HISO Music Studios is not responsible for any unrecoverable data.
LEAVING GEAR BEHIND
HISO Music Studio is not responsible for lost, damaged, or stolen gear left behind. Any property left past 30 days will become the property of HiSO Music studios unless other arrangements have been made.
STUDIO GEAR (DAMAGE)
In the event a piece of studio gear owned by HISO Music Studios or any part of its facility becomes damaged by you, or anyone in your party, due to negligence, accident, or willful act, you agree to provide monetary compensation in the amount of full replacement value of the damaged item. Damage to the studio property of any kind that are a result of anyone in client's party or group will be assessed to the client's account.
No smoking in the building.
$250 fine if smoking is done in the studio.
Smoking is permitted in the back patio.
Food and drink is encouraged to be consumed in the lounge and patio area. Drinks may be brought into the studio but must be kept away from equipment racks, and the recording console. Drinks must be in closed containers only.
Please place your unwanted trash in receptacles provided.
No firearms allowed on the premises.
It is recommended that only individuals essential to the recording be present during the booked time.
Illegal drugs are strictly prohibited and we reserve the right to refuse service or cancel a session if a client appears to be under the influence.
The person responsible for paying for studio time must sign an agreement and will be held responsible for the actions of all artists and guests he or she brings to any session. These rules apply to all persons. There are absolutely no exceptions whatsoever. This ensures a healthy business relationship for you as a recording artist and for the studio as well. The client affirms that he/she is the rightful owner or assignee of material to be recorded or reproduced. HISO Music Studios & our employees are not responsible for copyright violations, talent or creative royalties, mechanical reproduction licenses, or any other liabilities for such material. Client also agrees to indemnify HISO Music Studios and its employees for any and all claims, costs, losses, detriments and expenses of any kind or nature. Including, without limitation, attorney’s fees and costs incurred by HISO Music Studios by reason of any breach or alleged breach of any representation, warranty, or agreement made by client.
Studio Disclaimer: Prior to any session work beginning, the client agrees to furnish a written signed copy of the above Studio Policies as a formal agreement and obligation to make payments and adhere to all other policy requirements as stated herein.